Terms
 In order to simplify the payments process we have selected PAYPAL as our preferred method of accepting payments for goods from customers.
 
 Paypal will accept your credit card for all transactions so that we will never see details of your card number. Paypal is a very quick and convenient way of making a payment. Payments are generally instantly credited to our account which means that we can dispatch goods as soon as possible.
 
 For overseas customers you do not have to worry about making the exchange rate calculation from your currency to British pounds sterling as Paypal do it for you.
 
 To make a purchase simply add a product to your cart and go through the checkout process - easy!. In the checkout you will see a summary of your order and a check box indicating you agree to the terms and conditions. After ticking this click the order box an a new window will appear for Paypal.

Terms

About Us  Creative Vinyls are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at  cv56@btinternet.com

Shipping And Handling   All orders are post and packing at 0.60p within the UK ( 2nd class). Europe is an extra £1.50 - the Rest of the World is an extra £2.50

Delivery Schedule  We will send your order to you within 7 business days. International orders are generally received in less than 7-10 days. For very urgent orders (less than 2 days) there will be an additional charge of 10% of the total order value.

Back Orders  If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would prefer not to wait. If you prefer to pay for special order via the web site we can arrange a special page to be created for you to order securely.

Special Orders  Any special order placed, and the design subsequently approved, must be paid for in advance of production and delivery.

Handling Complaints In the unlikely event of a complaint we promise to deal with you in a fair, confidential and effective manner. Your complaint will be acknowledged within 5 working days and you will be kept informed of our progress. We take Customer Service seriously and will always make every effort to resolve any dispute to its positive conclusion.

Returns  If you purchased a product from us and are not completely satisfied, please return within 14 days in the original packaging and accompanied by a valid proof of purchase with your reason for return. Providing the goods are unopened and undamaged and in a condition we sent it to you in, we will exchange or refund your money. We cannot accept returns that have been opened or used, applied and removed etc. Creative Vinyls will not accept responsibility for carriage costs incurred in returning goods.

Application It is the customers responsibility to apply any decals correctly and Creative Vinyls cannot be held responsible for any mis-application and subsequent damage to the decal. Full details on how to apply them are detailed on this web site under 'Hints & Tips'.

Reaching Us  If you need to reach us, please email us on g@create-it.co.uk or contact us at PO Box 297, Southampton, SO45 9AS UK. Tel: 02380 848431

Privacy Policy  Creative Vinyls do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. A ‘remember me’ option is initiated when you return to the site to make further orders.

By reading these terms and conditions we assume you have read the Vinyl Applications page too.